Here’s What HOA Residents Have to Say

Here’s What HOA Residents Have to Say

Here’s what HOA Residents Have to Say

Americans who reside in HOA’s are overwhelmingly pleased with their communities, expressing strong satisfaction with the board members who govern their homeowners associations, as well as the community managers who provide professional support.
More than seven in 10 HOA residents expressed satisfaction with their community experience, according to a survey conducted by Zogby International, a leading public opinion research firm. Almost 40% of HOA residents say they are “very pleased,” with only 10% expressing some level of dissatisfaction…

And the results are in…….

  • 88% believe their governing boards strive to serve the best interest of the community.
  • 90% say the are on friendly terms with their association board members, with just 4% indicating a negative relationship.
  • 86% say they get along well with their immediate neighbors, with 5% reporting a negative relationship. Of those reporting neighbor issues, most common problems were pets, general lifestyle, noise, and parking.
  • 78% believe HOA rules “protect and enhance” property values, while one in 100 say it harms (20% see no difference).
  • 88% of residents who interact with professional community managers say the experience has been positive.
This research was sponsored by the Foundation for Community Research, a non-profit organization created by the Community Associations Institute. Survey has a margin of error of +/- 3.5 percentage points.